From your survey report and transport document obtain the necessary information and upload them on the Add Claim tab on your dashboard.
Carefully select the carrier/receiver. We endeavour to lodge all claims with the head office of the carriers.
Click on the upload buttons and select the corresponding documents from your computer and attach them to the system. Please note that the system is not able to display word documents at the moment. We encourage you to use pdf, jpg and .CSV document formats.
NB: Ensure that your claim amount and currency are right and double-check your settlement recommendation amount.
Click send and your claim is automatically visible by the relevant carrier.